Terms of Service

OVERVIEW

This website, wellnao.com (the "Site"), is operated by AIKU LLC, a Texas limited liability company ("AIKU LLC", "NAO", "we", "us", "our"). Throughout the Site, the terms "we", "us" and "our" refer to AIKU LLC. AIKU LLC offers this Site, including all information, tools and services available from this Site, to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our Site and/or purchasing something from us, you engage in our "Service" and agree to be bound by the following terms and conditions ("Terms of Service", "Terms"), including those additional terms, conditions and policies referenced herein and/or available by hyperlink, including our Privacy Policy and Shipping & Return Policy. If you do not agree to all of these Terms, you may not access the Site or use any Services.

Our store is hosted on Shopify Inc., which provides us with the online e-commerce platform that allows us to sell our products and Services to you.

SECTION 1 – ONLINE STORE TERMS

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence. You may not use our products for any illegal or unauthorized purpose, nor may you, in the use of the Service, violate any laws in your jurisdiction. You must not transmit any worms, viruses or any code of a destructive nature. A breach or violation of any of the Terms will result in an immediate termination of your Services.

SECTION 2 – HEALTH & SUPPLEMENT DISCLAIMER

Our products are dietary supplements. Statements on this Site have not been evaluated by the Food and Drug Administration. Our products are not intended to diagnose, treat, cure, or prevent any disease. Content on this Site is for informational purposes only and is not a substitute for professional medical advice. Always consult your physician before beginning any supplement, especially if you are pregnant, nursing, taking medication, or have a medical condition.

SECTION 3 – GENERAL CONDITIONS

We reserve the right to refuse Service to anyone for any reason at any time. You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service without express written permission by us.

SECTION 4 – ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We are not responsible if information made available on this Site is not accurate, complete or current. The material on this Site is provided for general information only and should not be relied upon as the sole basis for making decisions. Any reliance on the material on this Site is at your own risk. We reserve the right to modify the contents of this Site at any time, but we have no obligation to update any information.

SECTION 5 – PRODUCTS, PRICES AND MODIFICATIONS TO THE SERVICE

Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part thereof) without notice. Certain products may be available exclusively online and may have limited quantities; they are subject to return only according to our Shipping & Return Policy. We have made every effort to display as accurately as possible the colors and images of our products; we cannot guarantee that your monitor's display will be accurate. We reserve the right to limit the sales of our products to any person, geographic region or jurisdiction, and to limit the quantities of any products we offer.

SECTION 6 – BILLING, ACCOUNT INFORMATION AND SUBSCRIPTIONS

We reserve the right to refuse or cancel any order and to limit or cancel quantities purchased per person, per household or per order. You agree to provide current, complete and accurate purchase and account information for all purchases made at our store.

Certain products are offered on a recurring subscription basis. By purchasing a subscription you authorize us to charge your payment method on a recurring basis at the price and frequency disclosed at checkout until you cancel. Subscriptions can be cancelled at any time by emailing contact@wellnao.com; cancellation requests must be received at least 48 hours before your next scheduled billing date to take effect for that renewal.

If you have a question or concern about any charge, please contact us at contact@wellnao.com before initiating a dispute or chargeback with your bank — we resolve virtually all billing questions within one business day.

SECTION 7 – OPTIONAL TOOLS AND THIRD-PARTY LINKS

We may provide you with access to third-party tools and links to third-party websites over which we have no control. You acknowledge and agree that we provide access to such tools and links "as is" and "as available" without any warranties or endorsement, and we shall have no liability arising from your use of them. Complaints regarding third-party products should be directed to the third party.

SECTION 8 – USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS

If you send us creative ideas, suggestions, proposals, reviews or other materials (collectively, "comments"), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us, without any obligation to maintain them in confidence, pay compensation, or respond. You agree that your comments will not violate any right of any third party and will not contain unlawful, abusive or obscene material or malware. You are solely responsible for the accuracy of any comments you make.

SECTION 9 – PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy.

SECTION 10 – ERRORS, INACCURACIES AND OMISSIONS

Occasionally there may be information on our Site that contains typographical errors, inaccuracies or omissions relating to product descriptions, pricing, promotions, offers, shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information is inaccurate at any time without prior notice, including after you have submitted your order.

SECTION 11 – PROHIBITED USES

In addition to other prohibitions set forth in these Terms, you are prohibited from using the Site or its content: (a) for any unlawful purpose; (b) to solicit others to perform unlawful acts; (c) to violate any regulations, rules or laws; (d) to infringe upon our intellectual property rights or those of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate or discriminate; (f) to submit false or misleading information; (g) to upload or transmit viruses or malicious code; (h) to collect or track personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service. We reserve the right to terminate your use of the Service for violating any of the prohibited uses.

SECTION 12 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee, represent or warrant that your use of our Service will be uninterrupted, timely, secure or error-free. The Service and all products delivered to you through the Service are (except as expressly stated by us) provided "as is" and "as available" for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties of merchantability, fitness for a particular purpose, durability, title and non-infringement. In no case shall AIKU LLC, our directors, officers, employees, affiliates, agents, contractors, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special or consequential damages of any kind arising from your use of the Service or any products procured using the Service. Because some states or jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, in such states or jurisdictions our liability shall be limited to the maximum extent permitted by law.

SECTION 13 – INDEMNIFICATION

You agree to indemnify, defend and hold harmless AIKU LLC and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers and employees from any claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of your breach of these Terms of Service or your violation of any law or the rights of a third party.

SECTION 14 – SEVERABILITY

In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed severed from these Terms, and such determination shall not affect the validity and enforceability of the remaining provisions.

SECTION 15 – TERMINATION

These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms at any time by notifying us that you no longer wish to use our Services, or when you cease using our Site. If in our sole judgment you fail to comply with any term of these Terms of Service, we may terminate this agreement at any time without notice, and you will remain liable for all amounts due up to and including the date of termination.

SECTION 16 – ENTIRE AGREEMENT; GOVERNING LAW

These Terms of Service and any policies posted by us on this Site constitute the entire agreement between you and us and govern your use of the Service, superseding any prior agreements. These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the State of Texas, United States.

SECTION 17 – CHANGES TO TERMS OF SERVICE

You can review the most current version of the Terms of Service at any time on this page. We reserve the right, at our sole discretion, to update, change or replace any part of these Terms by posting updates to our website. Your continued use of our website following the posting of any changes constitutes acceptance of those changes.

SECTION 18 – CONTACT INFORMATION

Questions about the Terms of Service should be sent to us at contact@wellnao.com.

AIKU LLC
2000 Hughes Landing Blvd, The Woodlands, TX 77380, United States
Email: contact@wellnao.com